Terms & Conditions

Standard Disclaimer: Suncatcher Foods nutritional information is subject to E&OE.
Acceptance – by using Suncatcher Foods ltd website you agree to our terms and conditions.

Nut Allergies

All of our products may contain nut traces.


Suncatcher Foods Ltd will not accept order cancellations beyond 1 hour of the order time and date.
Orders must be cancelled in writing or by email quoting our order number.
An email call will be made to the person who ordered the product to check the authenticity of the cancellation.

Changes to an order

Changes will not be accepted beyond 1 hour of the order time and date.

Complaints and Claims

If for any reason you are not happy with your product please contact Suncatcher Foods Ltd immediately.
All complaints must be received within 24 hours of receipt.
Complaints must be made by phone and confirmed in writing within 24 hours of receipt.
Suncatcher Foods Ltd are not responsible for products mistreated by customers.
In order to process the claim return of the products will be required.
Suncatcher Foods Ltd requires the customer or a nominated person to sign for the flowers on delivery.
Suncatcher Foods Ltd does not accept responsibility for lost, stolen, or damaged goods if they have not been delivered without being signed for. All goods remain the property of Suncatcher Foods Ltd until paid for in full.

Right of Refusal

We reserve the right to refuse to serve anyone at any time
Product Descriptions and Site Content

Whilst Suncatcher Foods Ltd endeavours to be as accurate as possible, it does not guarantee that website content is accurate, complete or free of errors.


All content included on the Suncatcher Foods Ltd website is the property of Suncatcher Foods Ltd and is protected by International copyright laws.

Security and Passwords

Customers are responsible for protecting the confidentiality of their own passwords and id.


Suncatcher Foods Ltd reserves the right to make changes to our site.